Comcast is a business-focused internet service provider with ultrafast ethernet-dedicated connections that have symmetrical speed, high-speed fiber connections, 4G LTE internet backup, Voice over Internet Protocol (VoIP) calling and mobile phone service. Comcast offers the same 24/7 customer service and 99.9 percent uptime you can expect from all major internet service providers (ISPs), but it also boasts fiber download speeds of up to 1.25 Gbps, which make it one of the fastest fiber networks in the country for download speed. Comcast also includes free cybersecurity tools to help monitor threats against the devices on your network. We also love that the vendor doesn’t cap data with its business internet plans, and all plans include a 30-day, money-back guarantee.
Comcast Business Internet Editor’s Score: 8.4/10
| Pricing | 7/10 |
|---|---|
| Speed | 9/10 |
| Availability | 9/10 |
| Service plans and contracts | 8/10 |
| Customer service | 9/10 |
Why We Chose Comcast for Enterprise Businesses
With 99.9 percent reliability, fiber download speeds of up to 1.25 Gbps, wireless backup, dedicated internet plans and the largest network in the country, Comcast has everything a large business or enterprise with multiple office and retail locations needs to stay connected. Comcast works with potential customers over the phone to help determine the optimal products and services based on each company’s type of business, number of internet users, cloud-based software requirements and usage trends. Businesses can also bundle services like internet and phone for significant savings. For enterprise clients in certain areas, Comcast offers SLA-backed dedicated internet with static IP addresses and symmetric speeds of 1 Mbps to 10 Gbps, but pricing for this type of internet service is not publicly listed by Comcast or other dedicated internet providers. Still, with all of these features and services in mind, Comcast is the best business internet service provider for enterprise businesses.
Did You Know?
Most national ISPs have similar available speeds, features and support offerings, which means the availability in your area and the cost per Mbps or Gbps are significant factors to consider when deciding which business internet service to choose.
What We Like About Comcast Business Internet
- Comcast’s1.25 Gbps maximum download speed is among the fastest available in the fiber category.
- The vendor’s ethernet-dedicated internet plans are available with symmetric speeds up to 10 Gbps.
- The company offers discounted bundles with $25 to $45 off internet, phone and TV service.
What We Don’t Like About Comcast Business Internet
- Comcast’s 35 Mbps maximum upload speed will be a limitation for some users.
- The provider’s prices in multiyear contracts escalate significantly each year.
- The company’s fees for internet add-ons and many other services aren’t listed online.
Features
When buying a business internet service, you’ll notice the same set of features for business customers as you’d expect for residential internet. While the most important internet feature is reliability, most ISPs like Comcast offer the same 99.9 percent advertised uptime with 24/7 customer support to resolve issues quickly. However, service providers do tend to differ in some of their add-on features, including their approach to internet backup, Wi-Fi, IP addresses and security tools.
Below are several areas where Comcast shines for enterprise businesses, though we must point out that the vendor’s fiber offering is slightly limited with upload speeds capped at 35 Mbps, far slower than competitors AT&T and Verizon.
4G LTE Backup
According to an outage analysis report by IT service management company Uptime Institute, over 60 percent of outages cost businesses more than $100,000 in total losses. The Comcast Connection Pro add-on for $39.95 per month is an automatic wireless backup system to keep your internet connection up and running if you lose your normal power or service. Wherever your fiber internet connection or power is interrupted, the cellular route immediately switches to an available 4G LTE wireless connection to maintain basic internet service for up to 16 hours on computers or other devices, like point-of-sale registers, that keep your revenue flowing. This is a vital and valuable safeguard for businesses.
Comcast’s Connection Pro backup service ensures you’ll have a continued internet connection if an outage happens. Source: Comcast
Security
Most Comcast business internet plans include SecurityEdge to protect your network and inform you of any attempted breaches. This intelligent cybersecurity tool updates and refreshes every five minutes, pulling the most up-to-date information possible from a global threat database. According to Comcast, over 30 percent of SecurityEdge customers had a threat blocked in each quarter of 2021. The software blocked approximately 605 million botnets, malware and phishing attacks between February and March 2022. [Find out how to create a cybersecurity plan for your business.]
WiFi Pro
Comcast WiFi Pro provides wireless coverage for customers and your business devices on up to four separate networks you can control. The robust system lets you provide a reliable Wi-Fi connection for your customers, suppliers and guests, with the added ability to leverage promotional tools to enhance the in-store experience. You can add a custom splash page for when users connect to your internet, provide real-time offers, integrate your company’s social media accounts, and provide valuable business information. We like that you can use the mobile-friendly control center to easily manage your networks, set schedules, limit bandwidth, and control access. [Read related article: How to Set Up Business Wi-Fi]
You can set up Comcast’s Wi-Fi for customers to connect to the internet when they visit your store. Source: Comcast
Static IP Addresses
Comcast offers static IP addresses for all business fiber and dedicated internet clients. For business internet, a static IP address starts at $24.95 per month with the option to buy one, three or 13 permanent addresses for an additional charge. With dedicated plans, Comcast assigns up to two permanent IP addresses per circuit to run multiple servers or applications like a virtual private network (VPN). You can also purchase additional IP addresses for dedicated plans.
Pricing
Comcast divides the U.S. market between three regions — Northeast, Central and Western. The prices below reflect an address in the Western division. Our breakdown reflects discounts for autopay and paperless billing, and most plans include free professional installation. Unfortunately, some contracts require a multiyear commitment with escalating prices and early termination fees.
| Plan | Download/Upload Speeds | Price |
|---|---|---|
| Essential | 50/15 Mbps |
|
| Standard | 100/25 Mbps |
|
| Performance | 250/25 Mbps |
|
| Advanced | 500/30 Mbps |
|
| Premium | 750/35 Mbps |
|
| Extra | 1.25 Gbps/35 Mbps |
|
In addition to the above business internet plans, Comcast also offers ethernet-dedicated internet with symmetrical speeds from 1 Mbps up to 10Gbs, static IP addresses, primary and secondary DNS hosting, service level agreements, and 24/7 priority support. However, pricing for the dedicated internet plans is not publicly available and requires a discussion with a Comcast representative.
FYI
Comcast’s relatively low upload speeds won’t cause connectivity issues for most businesses.
Implementation
Comcast’s business internet installation is typically available within five to 10 days of placing your order, which is on par with the rest of the industry. If you sign up over the phone, you’ll be able to get help from a product specialist to determine the appropriate internet speed for your business needs based on your type of company, number of internet users, application types and usage trends. Once a service technician is onsite for your implementation appointment, the installation process takes anywhere from 90 minutes to four hours depending on the complexity of your service and structure. Comcast recommends you provide at least two 110v AC outlets for service.
Tip
If you ask, you can usually have an installation fee waived if it’s not already as part of a promotional package when you make your purchase.
Customer Support
All Comcast business internet plans include 24/7 support, which is something you’ll find with most major ISPs. While the company’s residential Xfinity customers may wait as long as 24 hours for a response to an outage, Comcast business customers receive priority service with a four-hour response window. We spent time speaking directly with Comcast’s support team during our review process and found the staff knowledgeable, helpful and courteous in all of their responses to our questions about services and features.
Comcast also has an online self-service portal where you can check the status of a connection, troubleshoot your internet, configure your services, and reach a support specialist via chat. The Comcast website features additional resources and informative articles to improve the user experience. We appreciate that the vendor also offers the Comcast Business App through which you can manage your business internet without being onsite.
The Comcast Business app lets you make mobile payments on your service bill. Source: Comcast
Limitations
The pricing for most Comcast business internet plans requires some attention to the fine print. The advertised price is usually what you’ll pay only for the first year of service, with a significant price increase for each subsequent year. For example, a plan that starts at $139.99 per month will jump to $154.99 in year two and $194.99 for the final year of your contract. Keep that in mind when budgeting this expense.
You should also remember that Comcast’s fiber plans are limited to a maximum upload speed of 35 Mbps, the same limit you’ll find with Spectrum. If you’re searching for a service provider with better fiber upload speeds, both AT&T and Verizon offer fiber plans with upload speeds that exceed 800 Mbps. Learn more in our and full review of Verizon.
Methodology
We independently researched major national business internet service providers, identifying the products and services that differentiate each company from one another. We also spent hours speaking directly with product specialists to gain insights into each vendor’s limitations and advantages in a competitive market. We focused on factors like download and upload speeds, add-on features, pricing, the implementation process, and customer service options. For large businesses and enterprises with office or retail locations across the country, we found Comcast to be the best choice to cover the most locations under the same service contract and bill. Companies benefit from assistance with the buying process, reliable internet, bundle options and other perks.
FAQ
Are Comcast and Xfinity the same?
Comcast and Xfinity are not quite the same. Xfinity is the residential-only telecommunications brand under the Comcast Cable Communications umbrella. A home-based business can get Comcast’s service with features like a static IP at a residential address. Comcast’s business plan can be a separate internet connection from home services with a priority connection, service-level agreements for uptime and faster response times in the case of an outage.
Are Comcast bundles the same price everywhere?
No, Comcast bundles are not the same price everywhere. The company divides its market offers between the North East, Central and Western U.S., with different local promotions. The most popular “preferred” bundle provides about $25 to $45 off your standard monthly internet, phone and TV bill.
Is email included with Comcast business internet plans?
No, email is not included with Comcast’s business internet plans. If this is a deal-breaker for you, consider our review of Spectrum instead.
Bottom Line
We recommend Comcast’s business internet for …
- Enterprises and large businesses with multiple offices or retail locations across the country.
- Business owners seeking exceptionally fast speeds of up to 10 Gbps of symmetrical speed with an ethernet-dedicated access plan.
- Organizations in need of hybrid-fiber business internet that can reach speeds up to 1.25 Gbps.
We don’t recommend Comcast’s business internet for …
- Business owners looking for a long-term monthly price guarantee.
- Media-focused businesses for which the relatively low upload speed of 35 Mbps could be a problem.
- Companies not interested in building other connectivity services.
FAQs
Comcast Business Internet Review and Pricing in 2023? ›
Comcast Business Internet costs range from $69.99 per month for the Essential plan to $349.99 per month for the Gigabit plan. The full list is as follows: Business Internet Essential 50 Mbps: $69.99 per month. Business Internet Standard 100 Mbps: $109.99 to $124.99 per month.
How much does Comcast business class cost? ›Comcast Business Internet costs range from $69.99 per month for the Essential plan to $349.99 per month for the Gigabit plan. The full list is as follows: Business Internet Essential 50 Mbps: $69.99 per month. Business Internet Standard 100 Mbps: $109.99 to $124.99 per month.
Is Comcast business cheaper than residential? ›Comcast Business internet offers a secure connection for a business location and is available throughout most of the US. Business internet is more expensive than residential internet, but the speed guarantee you get with Comcast Business makes the extra cost worth it.
How much is Comcast Business internet static IP? ›Comcast offers static IP addresses for all business fiber and dedicated internet clients. For business internet, a static IP address starts at $24.95 per month with the option to buy one, three or 13 permanent addresses for an additional charge.
What's the difference between Xfinity and Comcast business? ›Comcast Business is a subsidiary of Comcast, which, through several iterations, has handled the sales, marketing, and delivery of internet, phone, and cable television to businesses (in contrast, consumer services are primarily offered under the Xfinity brand).
Is business class ever cheap? ›Business Class Flight Deals Are Rare, But They Exist
And we find them all day, every day – like $200-some roundtrip flights to Europe, cheap flights to Hawaii and back for under $200, and even $63 roundtrip fares to Chile.
FAQs. Why is business class so expensive? Business class offers perks like priority boarding, comfortable seats with extra legroom, gourmet food service, premium beverages, access to lounges and more, depending on the airline. This is why it costs more than an economy ticket.
Can I ask Comcast to lower my bill? ›You can call the Xfinity loyalty department at (800) 266-2278. Once you're there, it's important to start as you usually would trying to lower your bill. Ask if there are ways you can save money. This will give you a benchmark in terms of what Xfinity is willing to offer and unlock further deeper discounts.
Is Comcast increasing prices? ›The Xfinity price increase for 2023 was effective January 2, 2023. On average, customers will be paying 18% more for the same TV channels. There are sizable increases across TV services, TV equipment, regional sports fees, broadcast fees, modem rental and Internet service.
Is it better to rent or buy a router from Comcast? ›You should rent a modem or router (or both) from your internet provider if you want upgrades, replacements, and technical support at no additional cost to you. If you want to save money over the long run and have more control over your internet connection, buy your own router.
How many Mbps is Comcast Business internet? ›
The term "wideband" refers to Internet that delivers speeds 50Mbps and higher. Currently, Comcast Business Class offers 50Mbps, 100Mbps, and 150Mbps wideband solutions to businesses – see Plans & Pricing. Yes. Our Ethernet Services provide businesses with Internet speeds of 200Mbps or faster.
Is static IP better for business? ›Businesses should get a static IP address to provide remote access to networks, improve reliability of communication, host their own servers, upgrade DNS support and enhance geo-location services.
Does Comcast business have WiFi? ›All Comcast Business Internet plans includes basic WiFi, with reliable connectivity for laptops, smartphones, and other devices at your business. When business is booming, provide a fast WiFi connection that offers wider coverage and lets you create 2 separate networks.
Can I stream TV on Comcast Business? ›Yes. If you are connected to your Comcast Business WiFi network on site, Stream TV will work.
What is the Comcast Business top 10? ›The Comcast Business Tour Top-10 emphasises player performance by rewarding the top players in the FedExCup standings at the end of the FedExCup Regular Season.
Where does Comcast rank? ›Great Place To Work® and Fortune magazine have recognized Comcast NBCUniversal as one of the top 10 of 100 Best Companies to Work For™ in 2023, ranking the global media and technology company No. 9 on this year's list.
How to get a good deal for business class? ›- Timing is Everything. Booking at the right time is something of an art. ...
- Get Expert Help. ...
- Look At Alternative Airlines. ...
- Avoid Popular Hubs. ...
- Sign Up For Fare Alerts. ...
- Be Flexible. ...
- Use An Airline Credit Card. ...
- Fill Empty Seats.
- Get With the Program. If you are a regular traveller and you fly a lot, it's worth sticking to one airline and joining their frequent flyer program. ...
- Get A Branded Credit Card. ...
- Know Your Aircraft. ...
- Arrive Early. ...
- Volunteer To Sit This One Out. ...
- Ask For It. ...
- Fly Midweek or Redeye. ...
- Go Solo.
As with other tickets, the price of business class varies with dozens of factors, but in general you can expect the typical price of an international business class ticket to range from $3,000 to $5,000+.
Is business class and first class worth it? ›Is it worth the extra cost? There's little doubt that first class offers a great deal more luxury, but it comes with a hefty price tag. While business class may not be as luxurious as first class, it's far nicer than economy, and surprisingly comfortable.
Are business class always full? ›
Airlines routinely leave business class seats empty even if economy class is packed. It's always envious to walk past an empty business class cabin to a full economy cabin, hoping that airlines take the easy step of upgrading some passengers for free.
How to lower Xfinity internet bill 2023? ›- How to Save Money on Xfinity Cable and Internet Service.
- Downgrade Your Xfinity Plan.
- Buy Your Own Equipment.
- Switch to Xfinity Mobile.
- Check ACP Eligibility.
- Renegotiate Your Bill.
- Final Thoughts.
"Threatening to cancel will get you further than outright asking for a discount." So just say "I'd like to cancel my service please." You'll almost certainly be transferred to a "retention specialist" whose job it is to change your mind.
Why is my Xfinity so expensive? ›Why did my Xfinity price go up? The most common reason for Xfinity customer bills to go up is the removal of first-year discounts. This typically increases the bill amount by about $20 per month.
How much is the average Xfinity bill? ›The Average Comcast Customer Now Pays $158 a Month Plus $53.93 a Month in Fees | Cord Cutters News.
Does Xfinity charge a yearly fee? ›Xfinity internet packages range in price from $19.99–$80.00/mo. —there's even a package that's $299.95 per month for 6,000 Mbps, although it's not widely available. Most packages are available with a choice of a one-year contract or no contract.
How much does it cost to break a Comcast contract? ›The early termination fee for Xfinity is $110 for a 12-month contract and $230 for a 24-month contract. The longer you stay in your contract, the more the early termination fee goes down. For both 12-month and 24-month contracts, the early termination fee goes down by $10 every month.
Do I just buy my own router if I'm using Comcast WIFI? ›Many times, when people start using a new internet service, they'd rather continue using their old router to make their monthly bill a bit cheaper. There's good news: you can still use your own router with Xfinity.
Do I need both a modem and a router? ›The modem and router are essential in ensuring a stable and reliable connection. Without a modem, the router would not be able to connect to the internet, and without a router, devices on the network would not be able to communicate.
Will buying my own router make my internet faster? ›A quality, new router can help maximize your internet speed, while an older one can slow down your connection. However, keep in mind your internet speed will only be as fast as the plan you pay for, regardless of the type of router you have.
What is ideal Internet speed for business? ›
Generally speaking, each user should maintain speeds around 100 Mbps for business Internet connectivity.
What should a business Internet speed be? ›How fast should your business internet be? The average business requires at least 25 Mbps of download speed and 3 Mbps of upload speed to conduct everyday tasks like emailing, exchanging files, using cloud-based software, and videoconferencing. In fact, these speeds are the FCC's official broadband definition minimums.
What is Comcast highest Internet speed? ›Xfinity Gigabit Internet service has advanced, next generation technology, with WiFi download speeds of up to 1000 Mbps (up to 1200 Mbps in some areas) and upload speeds of up to 35 Mbps.
What is the downside of static IP address? ›Static IP drawbacks
One of them is that they are less secure and more vulnerable to hacking or spoofing. Since static IP addresses do not change, they are easier to track and target by malicious actors. You also need to protect your devices with firewalls and encryption to prevent unauthorized access.
- Static IPs are more hackable: With a static IP address, hackers know exactly where your server is on the Internet. ...
- Higher cost: ISPs generally charge more for static IP addresses, particularly with consumer ISP plans.
0.0/8 range. This will give you plenty of IP addresses to work with and will prevent any potential conflicts with home users. You can also use the 172.16. 0.0/12 range, which is also commonly used for small businesses.
Does Comcast Business offer hotspot? ›Your Comcast Business Mobile phone is more than just a phone, it's also a personal hotspot. This can be super convenient when you need to connect a computer to the internet, and you don't have WiFi available.
What technology is Comcast Business internet delivered over? ›Comcast Business Fiber Optic Network
Our high-speed, high-capacity fiber optic internet operates across our vast and constantly growing hybrid fiber-coax network, with more than 150,000 miles of fiber.
Business WiFi Pro allows you to create Private WiFi and Guest WiFi networks from within the WiFi Pro Portal. Once you create a network, you can configure SSID scheduling, bandwidth management, content filtering, and create a landing page.
How much does a business class ticket cost? ›How much are business class tickets? An intercontinental long haul business class ticket from the United States will usually average between $3,000 and $5,000 roundtrip onboard major national carriers. Discount carriers may offer lower business class fares.
How much more does business class cost than coach? ›
Business class tickets can cost anywhere from two to five times more than economy tickets.
Is business class cheaper than first class? ›In general, first-class costs about twice as much as business class. But that can vary significantly by route and airline.
What is the Comcast Business Tour? ›The Comcast Business Tour Top-10 emphasises player performance by rewarding the top players in the FedExCup standings at the end of the FedExCup Regular Season.
What is included in business class ticket? ›- Priority check-in, security and boarding.
- Premium seats, including more space and lie-flat beds.
- Lounge access.
- Complimentary alcoholic beverages and enhanced food options.
- Amenity kits.
- Dedicated overhead space for your carry-on luggage.
Coach Class Flights
Economy class, commonly known as coach, is the cheapest type of airline ticket you can buy. If simply getting from point A to point B is what you're aiming for, or if your flight is relatively short, coach seats get you there and can save you a lot of money.
Premium economy customers get access to a wider variety of in-flight entertainment options, gourmet meals, and expedited boarding. The business-class cabin provides the highest level of comfort and service. In the premium economy section, you may expect a higher standard of comfort.
Is coach or business class better? ›There is more room in the business class car along with free non-alcoholic drinks. Other perks include Amtrak points bonus and reserved seating on some routes (no reserved seating in coach cars). The train car layout is also slightly different in business class vs coach class.
Why do people fly business class? ›Greater Comfort in Business Class
The most oft-cited reason people choose to fly business class is to be more comfortable. The seats are wider and there are storage cubbies and pockets for your personal items that you want to keep close at hand.
If you're on a domestic portion of a transcontinental flight and have a business class ticket, you should be able to enjoy all of the snacks, space, and amenities provided at either airport. Otherwise, you can look into getting a credit card that offers access to airport lounges.
Do business class seats fully recline? ›The business class seats still recline fully flat, but you don't get a separate bed (your seat is your bed), you'll have less privacy from other passengers, and there is less personal space allocated just for you.
How much will the Comcast Top 10 payout 2023? ›
The total FedEx Cup bonus pool will be $75 million once again, and the Comcast Business top 10 will pay $20 million to the top 10 finishers in the FedEx Cup regular-season standings. With the bonus pools increasing to $145 million overall, the Player Impact Program will include $50 million in total bonuses.
What is the bonus for the Comcast Business Tour? ›As part of the Comcast Business TOUR TOP 10, a $20 million bonus is shared among the top 10 finishers. Scottie Scheffler took home the $4 million first-place prize in 2022 after winning four times during the FedExCup Regular Season.
Does Comcast throttle customers? ›Hopefully, after going through our guide, you have learned that Comcast throttles your connection in the first place. A reliable VPN provider is the best way to bypass Comcast's throttling. To enjoy a fast and uninterrupted connection, ensure you're connected to a reputable and fast VPN provider.